The chain snapped while I was using it

Contact us with your order number, a photo of the tool and what you were working on, including roughly how tight the bolt was. The 2.0 is rated to 53 ft-lb, and we’ll review it under our warranty.

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My tool arrived broken, or the ends spin freely What is the torque limit? Can I use it on tight bolts? The sockets won’t fit the tool My tool looks used My tool is stiff or binds when I turn it