Do I need the receipt or original packaging?

You don’t need a printed receipt, as your order number is enough. Please send it back in its original packaging and share the return tracking number with us so we can monitor your return.

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I’ve sent my return. What now? How do I start a return? Do I need an RMA number or form? Can I return just the add-on, or one tool from a bundle? Do I have to return the free headlamp? My package was returned to you. Will you reship it?